Welcome to JTravel. We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how JTravel collects, uses, stores, and safeguards your information when you use our mobile application and related services. By using JTravel, you agree to the practices described in this Privacy Policy.
We may collect your name, email address, profile photos, biography, travel destinations, travel dates, interests, messages, support communications, device information, IP address, app version, crash reports, and usage analytics.
With your permission, JTravel may collect location information to display nearby travelers, improve travel matching, recommend experiences, and enhance location-based features. You may disable location access at any time.
We use your information to create and manage accounts, match travelers, enable messaging, personalize your experience, improve the app, respond to support requests, maintain safety, prevent fraud, and comply with legal obligations.
We do not sell your personal information. We may share information with trusted service providers that assist with hosting, authentication, analytics, notifications, infrastructure, and customer support.
Information you choose to make public in your profile may be visible to other JTravel users.
Messages may be stored to provide messaging functionality, investigate abuse, enforce our Terms of Service, and improve user safety.
We implement commercially reasonable safeguards to protect your information; however, no online service can guarantee absolute security.
We retain information only as long as necessary to provide our services, resolve disputes, enforce agreements, and comply with legal requirements.
Depending on your jurisdiction, you may request access, correction, deletion, or a copy of your personal information.
You may delete your account through the app (if available) or by contacting support@jtravel.io. Information will be deleted or anonymized except where retention is legally required.
JTravel is intended for users 18 years of age or older.
Your information may be processed and stored in countries other than your own where permitted by law.
We may update this Privacy Policy from time to time. Updates will be posted with a revised effective date.
JTravel
Email: support@jtravel.io
Website: www.jtravel.io